Update: 18.03.2021

Validity of the General Conditions of Sale

The following General Conditions of Sale (GCS) govern the sale and delivery of goods through the online shop www.enotecavinowine.com by Enoteca Vinowine, Via Garibaldi n. 29, 12061 Carrù CN, Italy (below called "Enoteca Vinowine"). By issuing an order or registering as a buyer, the Customer expressly approves and accepts the GCS. The GCS, which can be modified all the time by Enoteca Vinowine, are valid in the version in force at the time of the order.

Product Catalogue and Prices

The items on sale are really those displayed in our online catalogue and correspond, except typos, with the name of the product and the manufacturer. The images are also realistic.

However, it may happen that for some items the manufacturer may change the shape of the bottle or the graphics of the label. These variations are not considered replacement or alteration of the product offered on this web site. There is no minimum order to proceed with the purchase: it is also allowed to purchase only 1 product.

All prices shown on www.enotecavinowine.com are expressed in EURO and include ITALIAN VAT and any taxes or excise duties (applicable to liqueurs and spirits). Prices are not binding. Prices may be subject to typos or technical problems.

Enoteca Vinowine reserves the right to refuse any orders relating to an error in the indication of prices and to cancel the offer of sale. Enoteca Vinowine reserves the right to change the prices published on the website www.enotecavinowine.com all the time.

The prices of the products published from time to time cancel and replace the previous ones and are subject to the actual availability of the products. The indicated prices do not include the shipment cost that will be charged separately at the time of check out and payment of the Order.

The shipment cost depend on the weight of the product you buy and the city or location where you want it to be delivered. There is no free delivery to reach a certain quantity of goods ordered, unless it has been expressly indicated on the web site.

The items ordered are usually delivered by Express Courier in special cardboard boxes, with special attention in case of fragile objects. The parcels are sent by Express Courier with tracking. A link will be provided to the customer to track their parcel online

Inside the package will be inserted the invoice relative to the order if requested by the customer or the tax receipt, with the details of the products purchased and their prices.

The sale is reserved only to European Union customers.

Payment terms

Once the goods have been selected in the desired quantity, they can be viewed on the shopping cart. At this point, to make the payment, you should be register yourself on the web site, by entering your personal data and creating your user and password. Concerning the following purchases, it will be sufficient to access the site by entering your data.

By placing the order on the website www.enotecavinowine.com , the customer declares that he has read the terms of sale (GCS), the proposed payment methods and the entire purchase procedure.

The purchase price should be paid at the time of the Order through the payment methods provided. In case of partial deliveries, the purchase price is payable for the partial volume delivered.

The goods remain on the property of Enoteca Vinowine, until the full payment of the purchase price. Every collection fees will be put on charge of the customer.

Payment methods

Credit cards accepted: VISA, Mastercard, American Express. The payment will be made on a safe server and via the above mentioned International Bank circuits.

Paypal: in this case the payment will be made through the PAYPAL platform, that will put on charge the amount on your credit card. The above mentioned cards will be accepted here as well.

in advance Bank transfer: we will process the Order, after receiving the Bank Transfer receipt.

Bank details: Banco BPM Mondovì, IBAN: IT74 U 05034 46480 0000 0000 7922

Delivery time

The delivery time is about 3/8 working days after receiving the payment, even this time is approximate. Sometimes there could be significant delays, but Enoteca Vinowine declines all responsibility for the fulfillment of the delivery times indicated.

All the products on sale on the web site are on stock even if, especially in some periods of the year, it may occur that the low availability of an item or multiple simultaneous orders may distort the actual online availability.

Therefore, if the volume ordered exceeds the stock, delivery times may be significantly delayed. Enoteca Vinowine reserves the right to deliver and charge reduced volumes compared to the order. In compliance with the means, Enoteca Vinowine will promptly inform the Customer on any delays in delivery or limited availability of the goods.

It's excluded any right to compensation for damages, in case of limited availability of the goods or delays in delivery. If the delivery times are not respected, the Customer can terminate the contract if, after 2 weeks from the delivery date initially scheduled, Enoteca Vinowine does not comply with this deadline.

The costs depending on the failure of the delay, will be put on charge of the Customer. Since the incomplete indication of the delivery address generally prevents the delivery, it is essential that at the time of the order you provide a correct and complete delivery address (ZIP code, location, street, house number, staircase, door). Otherwise, delivery delays and returns of goods may occur. The additional costs depending on any deficiencies from the Customer will be charged separately.

Right of withdrawal

Pursuant to Legislative Decree 196 of 2003 and European Regulation 679 of 2016 for the protection of consumers , the customer can withdraw from the purchase contract within 10 days from the delivery of the goods ordered without providing any reason. The withdrawal must be received by registered letter A.R. a: Enoteca Vinowine, Via Garibaldi n. 29/A, 12061 Carrù CN . Such communication must be anticipated by email:enotecavinowine@gmail.com and should contain the will to give up the purchase, by attaching the invoice in the original. The returned goods should be shipped without any damage or alteration and properly packaged. The costs of returning the goods are charged to the purchaser. The return of the purchase price and shipment price take place after the correct return of the goods.The right of withdrawal is excluded in case of fast perishable goods, in case of purchase of goods made to measure or personalized by Enoteca Vinowine Wine, according to the indications provided by the Customer or in case of failure to deliver the products due to the absence of the Customer in the place of delivery and if the goods are altered or deteriorated at the time of the collection by the courier, cause of customer delay.


In case of disputes by the purchaser regarding the goods, these can be sent back to Enoteca Vinowine with specific indication of the complaint and by enclosing the original invoice. In case of defective goods, the purchaser may choose between the replacement of the goods, the sending of another type of goods at the same price or a credit equal to the purchase price of the goods. The legal warranty rights are limited to the amount on the invoice. The presence in the goods of deviations from the standards accepted by the common commercial practice or of minor differences due to technical reasons, does not constitute a defect and therefore is not covered by the warranty. It has a duration of 2 years from the receipt of the goods by the purchaser.

Compensation for damage and liability

Enoteca Vinowine is liable exclusively for damages arising from intentional or gross negligence; violations due to slight negligence are excluded from liability. The liability, unless otherwise established by law, is limited to the amount on the invoice. Enoteca Vinowine is not liable for unlawful use of the buyer’s passwords by third parties. Upon registration, the Customer will get user and password that will allow him to access the purchase functions of the site and the control panel of his profile. The Customer is responsible for the storage of their access credentials and is solely responsible for them. Therefore, when the consultation session of www.enotecavinowine.com ends, you should log out.


The buyer authorizes the processing and electronic storage of personal data provided through the registration. The data will be used in accordance with the laws in force in order to carry out the payment procedures and will be communicated to persons delegated to these activities. The data may be presented only at the request of the Judicial Authority. The registration to the newsletter implies the consent to sending of advertising information and offers by Enoteca Vinowine.

It expressly undertakes not to transmit such data to other companies. The consent to the electronic processing of personal data may be withdrawn all the time. The buyer has the right to get back free all his personal data saved by Enoteca Vinowine. The responsible for the processing of data is Enoteca Vinowine, in the person of its owner.

Age of the purchaser

By registering or placing an order, the buyer confirms that he is at least 18 years old. In case of doubt Enoteca Vinowine reserves the right to request the presentation of an identity document and possibly to refuse the order.

Competent court

The exclusive jurisdiction is the Court of Cuneo CN (Italy). The law applicable to the contractual relations between the parties, is the Italian law. Any invalidity of individual clauses of this contract does not imply the invalidity of the entire GCV. The ineffective clause should be replaced by a valid clause which is as similar as possible to the meaning of the ineffective clause or should be replaced by the rules in force.